Terms of service

Terms of Service

Last Updated: June 2026

Welcome to BrightPencil. These Terms of Service govern your use of our website and services. By accessing or using brightpencil.store, you agree to be bound by these terms.

1. General Conditions

By using this website, you represent that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

BrightPencil offers writing instruments, stationery products, and related accessories.

We strive to display product descriptions and images accurately; however, we cannot guarantee that all information is completely error-free.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Payments must be completed before orders are processed.

We accept major payment methods supported through our secure checkout providers.

4. Order Acceptance

We reserve the right to limit or cancel any order at our sole discretion.

Orders may be canceled if fraudulent activity or unauthorized transactions are suspected.

5. Shipping

We provide free worldwide shipping.

Estimated delivery times are 7–10 business days; however, delays may occur due to customs inspections, weather conditions, carrier issues, or other circumstances beyond our control.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of BrightPencil and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

7. Limitation of Liability

BrightPencil shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

8. Third-Party Services

Our website may contain links to third-party services.

We are not responsible for the content, policies, or practices of external websites.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time.

Continued use of the website constitutes acceptance of any changes.

10. Contact Information

BrightPencil

Website: brightpencil.store

Email: support@brightpencil.store

Phone: (604) 219-9395

Address: 3771 Killarney St, Port Coquitlam, BC V3B 3G5, Canada