Contact Us

We are always happy to assist you.

Whether you have questions about our products, need help with an order, or would like additional information, the BrightPencil support team is here to help.

Customer Support

Email:
support@brightpencil.store

Phone:
(604) 219-9395

Business Address

3771 Killarney St

Port Coquitlam, BC V3B 3G5

Canada

Support Hours

Monday – Friday

9:00 AM – 6:00 PM (Pacific Time)

Response Time

We strive to respond to all inquiries within 24–48 business hours.

For faster assistance regarding an existing order, please include your order number in your message.

Common Support Topics

• Order Tracking

• Shipping Information

• Returns & Refunds

• Product Questions

• Payment Assistance

• General Customer Support

Thank you for shopping with BrightPencil.

Website: brightpencil.store

Email: support@brightpencil.store

Phone: (604) 219-9395

BrightPencil — Write Every Idea Brilliantly.